Moving can be both exciting and overwhelming, with countless details to manage. If you are moving from your home or apartment, one of the most important choices is selecting the right moving company, as this decision can make or break your experience.
So, how do you choose the perfect mover for your needs? It all starts with asking the right questions to help you assess a mover’s credibility, services, and reliability. This guide will walk you through the questions to ask movers and provide tips on what to look for, helping you to make an informed choice for a smooth move.
10 Must-Ask Questions for Your Moving Company
When planning a move, clear communication with your chosen moving company is crucial. Asking the right questions helps ensure you know exactly what to expect, preventing misunderstandings and potential issues on a moving day.
Not all moving companies are alike. Differences in licensing, insurance, rates, and customer service can significantly impact your experience. Here are 10 questions to help you evaluate and select the best moving company:
- Are you a licensed moving company?
- What insurance do you offer?
- Can you provide current reviews or testimonials?
- What are your rates and fees?
- What is your policy on handling delicate or high-value items?
- Do you offer packing services, and what do they include?
- How do you handle unexpected delays or schedule changes?
- What safety measures are in place to protect my belongings?
- What is your cancellation or rescheduling policy?
- How do you handle items that are lost or damaged during the move?
Be sure to get a comprehensive quote and ask if there are any potential extra charges to be aware of. If you are moving out of an apartment, it may be more complex with tight hallways, elevator access, etc. Professional moving companies will be able to navigate these issues seamlessly. However, don’t be afraid to ask questions. This helps clarify the full scope of services included in the initial price and prevents surprises later on. A few more questions you may want to ask include:
- Do you subcontract any part of the move, or is everything handled by your team?
- How far in advance should I book your services?
- What measures do you take for long-distance or interstate moves?
Ward North American: Your Trusted Partner in Relocation
At Ward North American, we meet—and exceed—the standards you should expect from a reputable moving company. With over 40 years of experience in the moving industry, we pride ourselves on reliability, safety, and customer satisfaction. Our team undergoes comprehensive training at our in-house Ward University, where they learn best practices for handling all types of moves with care and precision.
We’re fully licensed and insured, giving you peace of mind that your belongings are protected every step of the way. Additionally, we maintain transparent pricing with no hidden fees, so you know exactly what to expect. From offering specialized packing services to providing numerous client references, Ward North American is committed to making your move as stress-free as possible. Let us be the trusted partner in your relocation journey, contact us today for a free quote!
